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Roos T
1 reviews | Active since May 2016
15 Apr 2023, 08:48
Hisense vented tumble drier 8kg keep on breaking
Hisense vented tumble drier keep on breaking. I purchased it in March 2022. It is now the 3rd time in 13 months that it doesn’t work. Every time it’s the same problem causing the machine not to warm up. I checked the reviews on Takealot and know that other clients have the same problem. I did log a ticket once again. Ref 988999 I had another brand for 8 years and never had an issue. This is clearly a bad brand / item.
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Replies (5)0
Replies (5)
Hisense's replyOfficial
18 Apr 2023, 10:41Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, one of our Team members will respond to your email with the ref number you provided.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, one of our Team members will respond to your email with the ref number you provided.
Kind regardsHisense SA
Hisense's reply18 Apr 2023, 10:41
Official
Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, one of our Team members will respond to your email with the ref number you provided.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, one of our Team members will respond to your email with the ref number you provided.
Kind regardsHisense SA
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Roos T's updateReviewer Update
21 Apr 2023, 13:51One week later and my problem is still not solved
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Roos T's update21 Apr 2023, 13:51
Reviewer Update
One week later and my problem is still not solved
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Roos T's updateReviewer Update
02 May 2023, 20:35More than 15 days later and still not fixed.
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Roos T's update02 May 2023, 20:35
Reviewer Update
More than 15 days later and still not fixed.
Hisense's replyOfficial
04 May 2023, 12:28Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Hisense's reply04 May 2023, 12:28
Official
Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Hisense's replyOfficial
04 May 2023, 12:28Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Hisense's reply04 May 2023, 12:28
Official
Good day Roos
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we received a confirmation that a service call was booked & the Technician attended to your unit.
Kind regardsHisense SA