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Phillip M

1 reviews | Active since Dec 2010

05 Sept 2018, 16:53

Hisense, Useless, pathetic service!!!

Useless!!! Fault reported around April, still not resolved. -Minimal to No feedback from service centre and Management (Renata, Santie). If the client does not ask for feedback, no feedback. -Technician(David) lie about the status and arrival times. Will schedule appointments only to never arrive. -Cannot repair a basic fault(button not working), expect me to pay in to get a replacement after they awarded a credit. -By far the worse service ever experienced!!!

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Replies (1)
Hisense
Hisense's reply10 Sept 2018, 15:10
Official

Good day,

I do apologize for your experience thus far.

Please send us a Private Message with your contact details and an Agent will give you a call within 24hrs to offer assistance in getting this resolved.

Kind Regards,
Hisense SA