1 reviews | Active since Aug 2012
Hisense U602 WORST PHONE EVER
I bought my wife the Hisense HS-U602, <br> <br> after seeing great reviews about the phone online. Her first option was the Hauwei P8 Lite, but after some convincing she went for the Hisense HS-U602. We bought it at Truworths Blueroute mall, where even the consultant that helped us, tried to convince my wife to take another phone instead, being the Vodafone Grand, however I convinced her otherwise and she walked out of the shop as a proud owner of the HS-U602. 2 days after purchasing the phone, she started seeing that the device started heating up, freezing and just not enjoyable at all, however seeing that I work away a lot, we could only take the device back on the 8th day.The consultant tested the device, and too agreed that its getting way to hot. Truworths advised us that they would now need to send the phone to Hisense and that she would be without a device until it is fixed. We took the phone with us, as she cannot be without her phone, also it is brand new.....why is this the case. <br> Now my wife is stuck with a phone she refuses to use, and begging me for the P8 Lite like she wanted. which I am forced to buy now. <br> <br> I was supposed to get the D2-M, but rather not after this.<br>
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One of our customer care consultants will be in touch shortly to resolve the matter.
Thanks you
The Hisense Customer Care Team
