JM
Jean M
1 reviews | Active since Aug 2021
04 Nov 2025, 10:23
Hisense TV
Very bad experience with a Hisense TV The TV is faulty and to try and get a replacement from Hisense or Takealot is a nightmare The TV is 2 months old. Purchased on 1 September 2025 first Hisense sends technicians to check the TV They did not look knowledgable and very u pleasant and grumpy Even broke my tubing off the wall which houses the wires etc. Hisense customer care not much better. I’m still waiting for someone to speak to me and explain what is happening. I cannot recommend Hisense at all to anyone from this experience with them. Don’t buy their products and don’t try to get help from customer care. You won’t be happy
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Replies (1)JM
Jean M's updateReviewer Update
04 Nov 2025, 13:52Nothing No phone call. No indication whether a replacement TV will be supp**** on collection of faulty TV. Might not want a Hisense again as a result of this bad follow up customer care
JM
Jean M's update04 Nov 2025, 13:52
Reviewer Update
Nothing No phone call. No indication whether a replacement TV will be supp**** on collection of faulty TV. Might not want a Hisense again as a result of this bad follow up customer care
