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Pierre H

1 reviews | Active since Apr 2021

13 Apr 2021, 19:43

Hisense TV

Hi all. I bought a Hisense smart TV 3 years ago. All was promised to stream DSTV, Showmax, Netflix and more. From the beginning no DSTV and Showmax. Only Netflix and YouTube. I contacted Hisense over emails and phone calls over 50 times. After the a year and a half Hisense respond to my email and send me a update file that I need to update manually. The update did as much as the government do for us. So after another year my profile change to all other channels that I am not interested in except DSTV Now and showmax. And from that point on I need to enter my wifi password ever f*#&*-*&# time when turning on my tv. (not so smart tv) cant remember my password. I needed to buy me a laptop to assist with my needs, so I could bought me a descent android tv for that price. Well said it all, don't buy a Hisense TV at all, it will only make a nice water feature.

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Replies (1)
Hisense
Hisense's reply17 Apr 2021, 05:23
Official
Dear Pierre,

Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is  870490.

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***