Hisense the worst service

I'm appalled by the horrible service I have been receiving from hisense. There lack of service is to put it mildly I logged my machine not working with them more than a month now, I had to call in to find out if it will be repaired I have to do the constant follow up calls. Each time I get told they waiting for 3 parts from jhb which is ridiculous because to courier something it does not take that long. Each day for a month now I have been given the run around. Eventually I get the tracking numbers from them and do there job only to find out that this parts they have been waiting for has been received ages ago so if they recieved this parts what is the hold up. They are rude to you as the client and every manager is forever in a meeting. They never call you back and keep you on hold for ages to only do nothing They are the worse and have the worse service and products ever. I'm truly regretting buying hisense products and will never recommend this to anyone. There lack of customer service sucks. Till today I'm still waiting for a call from Nathan ther service manager. And for a nerve they sms me to say my job number *** is now categorized as complete. How is it complete when nothing has been actioned