SA
Soomaya A

1 reviews | Active since Mar 2013

04 Sept 2018, 11:16

Hisense - terrible brand for fridges

My mum purchased a Hisense fridge from Makro 3 years ago and had problems ever since. After few months of purchasing the fridge we had to request Makro to please change the fridge as it was problematic.

Hisense is the worst brand in making Fridges because since the day she got the fridge it has been endless problems. Even now, her milk and items go off before expiry date as the fridge doesn't cool properly.

Hisense needs to work on their production quality.

Now my mum is sitting with a fridge that doesn't work properly.

Rather purchase Defy because it lasts you for years without any issues.

0
Replies (2)
Hisense
Hisense's reply10 Sept 2018, 14:57
Official

Good day,

I do apologize for your and your Moms experience thus far.

Please send us a Private Message with your contact details and an Agent will give you a call within 24hrs to offer assistance in getting this resolved.

Kind Regards,
Hisense SA

SA
Soomaya A's update17 Sept 2018, 09:55
Reviewer Update
Sent a private reply to Hisense and still awaiting a call from them. Terrible service, seriously.