NG
Noloyiso G

1 reviews | Active since Aug 2018

24 Mar 2021, 09:11

Hisense Technician sucks

Yoh I'm very disappointed, Technician by the name Brandon came to fix our washing machine he dismassal failed I called Hisense in Germiston to reprimand him but nothing was done and now his tossing around not wanting to pay back my money.

0
Replies (3)
Hisense
Hisense's reply24 Mar 2021, 10:50
Official
Dear Noloyiso,  

Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is  852400.

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***
NG
Noloyiso G's update24 Mar 2021, 11:30
Reviewer Update
Thank you I will be waiting, Technician Brandon Masimba Matowanyika.
NG
Noloyiso G's update24 Mar 2021, 13:07
Reviewer Update
Thank you to Rubin for replying on behalf of Hisense. I have received my refund also.