Hisense takes over a month to fix their faulty products

Our Hisense washing machine broke down with multiple issues and was under warranty.

It's been over a month and after multiple promises of a technician being there "tomorrow," it has still not been fixed. This despite over 8 phone calls to head office and promises of resolution and escalation to management.

Add to this contacting Hisense Global and emailing their complaints department has not helped.