JR
James R
1 reviews | Active since Sept 2014
23 Jan 2026, 11:03
Hisense spares Cape Town
I ordered a new fridge shelf from Hisense spares CT, the invoice said "lower shelf" on it, they sent me a tray for the door instead. I have phoned the call centre and sent emails with photos, but no one ever gets back to me. I can't get them to come exchange the part for the correct item. Money & lots of my time wasted for nothing.
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James R's updateReviewer Update
04 Feb 2026, 21:48I was asked to send photos (which i previously did) and they sent me a shelf from a different fridge which is too long in depth for the model i have. I give up. I will just go to a glass cutter and get one done and find a plastic edging to put on it.
JR
James R's update04 Feb 2026, 21:48
Reviewer Update
I was asked to send photos (which i previously did) and they sent me a shelf from a different fridge which is too long in depth for the model i have. I give up. I will just go to a glass cutter and get one done and find a plastic edging to put on it.
