YP
Yohane P
1 reviews | Active since Feb 2020
06 Jul 2022, 10:20
Hisense South Africa , A Pathetic customer service
Hisense south Africa services are so pathetic, who is leading the South African business? First, they make it hard to get their spare parts from all retailers. We can only get them by ordering straight from them. Secondly, they make it hard to get access to them. They take long to answer the phones and when they do, they are almost trying to get rid of you. I am ordering a bulb for my Fridge, but they have given me pain. I can not recommend these guys.
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Hisense's replyOfficial
09 Jul 2022, 12:19Dear Yohane Phompho,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we do not meet the expectations. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we do not meet the expectations. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Hisense's reply09 Jul 2022, 12:19
Official
Dear Yohane Phompho,
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we do not meet the expectations. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3
Thank you for your review.
Your feedback helps us do better. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we do not meet the expectations. We would like the opportunity to investigate your feedback.
A formal complaint has been logged on your behalf.
One of our Customer Care Agents will be in contact with you.
Kind regards
Hisense Customer Support
Email: ***
W: http://global.hisense.com | www.hisense.co.za
Customer Service 0860 HISENSE | ***3