HISENSE SIDE BY SIDE FRIDGE

Please be advised that on the 26 October 2016 I purchased a Hisense side by side fridge at the Gateway Game Store, the salesman assured me that the Hisense product was of the finest quality, the salesman also advised that the product comes with a 4 year warranty. Although my mind was focused on purchasing a more tried and tested product like Defy, Samsung the Salesman convinced me that I was in good hands with Hisense. I was convinced and paid for the Hisense Fridge immediately.

During the years preceding 2016 I then purchased a Hisense Smart TV and a Hisense Chest Freezer, I thought your products were the best.

However, on the 12 of December 2021 my Hisense Fridge went faulty obviously my 4 year warranty expired. The question I beg to ask are your products built to last within the warranty term and force clients to purchase a new product .and taking into account a horrid Covid 2 year stinch and many job losses including myself and I now need to put myself under undue expenses.

I am deeply appalled by Hisense and it will take a lot of convincing- me, to ever purchase a Hisense product in the future.

I wrote this e-mail simply to express my utter disappointment and frustration with Hisense. I will also advise my friends and family to seriously rethink purchasing a Hisense product. I sent the above-mentioned to Hisense on the 17/12/2021 via e-mail and to date never had a response from them.