Hisense Service "null op n ****rak"

What a useless bunch of people working for your organisation!!! I would be ashamed to say im working for Hisense SA. This is the worst service centre I have ever experienced in South Africa. And based on reviews on here I see I'm not the only one.

Ordered parts took them almost two weeks to get one part order. The part arrived almost a week later and it was the incorrect part. Been on calls for almost 3 hours with them to sort this out but with constant excuses. Cant even count how many emails was send with almost no response at all from anyone. Spoke to Kady, Thuli, Nathan (service manager), Boitomelo, Veronica, Lucina, Rebone and who knows and they all the same, unable to provide feedback and respond to any query.

You send emails, don't get a response back. You call and get placed on hold for 10min plus each time and still they can't provide you with any response.

I service washing machines for extra income, i spend all my profit in calls to this useless company. I will advise anyone not to even consider Hisense as a brand as they cant deliver. They want to sell sell sell but they cant assist with part to fix, fix, fix.

One of these days you will see them leaving the country. Bring in a few Chinese people to take over the call centre, service centre etc. Im sure they would be more capable of running the business than these South Africans currently working there.

Come on South Africans get your act together and prosper dont brake down everything you touch!!