Hisense service is pathetic and not worthy of being called a service

I am extremely disappointed in hisense. Your washing machines are terrible. Your after sale service is absolutely shocking and not worthy of being called a service at all. I sent an email in March 2021, yes more than a year ago for the first time. I advised that my washing machine that was purchased in October 2019 does not wash or spin properly. Finally in March 2022 I received a response. The 29th March 2022 a technician was here and fixed the machine. I have been begging, yes begging for assistance for a technician to be sent out yet again as my machine sounds like a bowing when I start it and it does not spin at all. Hisense ignores all my emails and my direct Facebook messages. This means another weekend of me having to hand wash my washing because of the *********** service that Hisense South Africa offers. Will all my emails and messages continue to be ignored? I have sent proof of everything numerous times via Facebook messenger and via email. Hisense repair number for March 2022 was *** my email address is *** - I may not receive personal calls while at work. This is unacceptable and I am beyond fed up. #Shockingservice #hisensesucks