1 reviews | Active since Jun 2019
Hisense says their smart TV is not guaranteed it will work 100%. What a joke !!!
I bought a smart TV in 2019. The very next December, backlight went off, and it was repaired. Next December, same thing. Again the very next December, same issue. December 2023 again, they are refusing to fix the issue. How is it a brand new TV does the same thing within a 12 month's span. Faulty TV from the beginning or it's been manufactured to give you problems every year, so more money for Hisense. This is ******* since I purchased this TV I have never used it for a year without this backlight issue.
So, lets sell you a ******* item and we promise to keep you happy by fixing it for you for a short while and then its good bye you are on your own. After spending soo much money, so basically I will fix this TV on my own every 12 months.
Hisense manufactures something with faults, take customers' monies and say they don't guarantee it will work 100 %... Email response from them (Thank you for your response. Upon reviewing the date of purchase, it appears that your unit is no longer under warranty. This means that you will be responsible for any associated costs. It's important to note that Hisense offers a warranty on the product, which covers technical problems that may arise while the TV is still under warranty, but it does not guarantee that the unit will work without any issues.)
Bull****
Could I please follow up on this ***.
Could I please follow up on this ***.
