Hisense SA - I am disgusted!

Oh how I wish I looked on Hello Peter before purchasing from Hisense. Sad that as South Africans we have to check up on “well known” “reputable” brands lately. Customer service and more specifically after sales service in this country is declining at a rapid rate and it’s so sad to see Hisense following (if not leading) the trend. Logged out faulty dishwasher that is not even a year old with Makro on the 16th of January, who then logged it with Hisense. Still haven’t heard anything from Hisense, decided to phone them on Tuesday, to be told that the technician phoned ONLY one of the TWO numbers provided on the 1st of February ONCE and could not reach us. This is the excuse for us not receiving any service as yet? Not once was the alternative number called, the primary number on the system is INCORRECT (what a shocker). Corrected the number and asked to also please use the alternative number (or you why ask for on in the first place. Fast forward… since Tuesday I have had to phone another SEVEN times, to be told repeatedly that the technician could not reach us on the 1st of February? Not to mention the RUDENESS of EVERY SINGLE call centre agent we have spoken to. I am appalled and honestly disappointed as I have always opted for Hisense. Anyway, after seeing all these reviews I might as well pay for someone to come and have it checked out because the service from Hisense is non existent. Please don’t purchase from Hisense, unless you want to be frustrated, annoyed and left with broken appliances that actually cost a pretty penny! Ps. Had issues with my LG washing machine and their after sales service is TOP NOTCH!