MB
Michelle B

1 reviews | Active since Jul 2024

25 Jul 2024, 06:35

Hisense rusty dishwasher

I bought a Hisense dishwasher in May 2022. It was not cheap. In May this year the plastic coating started coming off the racks. Apparently it's not covered under the warranty. Now there is rust all over the place and if I use it the dishes are covered in rusty water. This is ridiculous. The new racks are extremely expensive. I don't live near the coast and have never had rust issues with appliances before.

0
Replies (4)
Hisense
Hisense's reply25 Jul 2024, 15:05
Official
Hi Michelle, 

Apologies for the inconvenience that this may have caused. 

Please send an email to our spares team at  ***
 
Regards, 
TPN 



Best regards,

MB
Michelle B's update31 Jul 2024, 17:53
Reviewer Update
  1. I received an email from Hisense saying I have to BUY the new racks. Even though they're is clearly something wrong with the quality.
MB
Michelle B's update31 Jul 2024, 17:54
Reviewer Update
The price of the new racks is not much less than buying a new dishwasher. Terrible service. I won't be buying any Hisense appliance again.
Hisense
Hisense's reply05 Aug 2024, 15:09
Official
Hi Michelle, 

We understand and apologies for the inconvenience this may have caused. 

Regards, 
TPN 

Best regards,