Hisense ****** me

I've had a horrible experience with Hisense and homechoice. I bought a Hisense Fridge from homechoice last year November. This March it suddenly started losing power and leaking gas. I reported the problem to homechoice and was told that Hisense would contact me. That was the 11th of March and I waited a good 4 days without any feedback. A technician was then sent to my place after I followed up with homechoice. He informed me that he emailed Hisense and recommended that the fridge be replaced with a new one. After that I waited for days to get contacted. I followed up with homechoice again and only then got told that the technician no longer works for Hisense and another one would be sent to my place. After some days the second technician came and also recommended that the fridge be replaced. He said Hisense would contact me within 3 working days and that never happened. I followed up with homechoice again and this time was informed that Hisense said they will not be replacing the fridge. I was asked to wait for them to get a credit note from Hisense and the fridge will then be collected from my place. I have been without a fridge for TWO MONTHS now and I'm still only being updated once I have asked for an update.