Hisense refusing to take back their defective fridge!

I had purchased a Hisense fridge last year November from Game which had been defective in that it would form huge amounts of Ice at the back of the fridge, and not keep the food fresh and cold. It has been repaired FOUR times, and Hisense STILL refuses to give me a refund. The supervisor insists that if the problem persists, they will have to get a second opinion. I have explained that I do not want the fridge any longer as it has been defective from the onset. I have made numerous calls to the service call center and spoke to numerous people, I still find myself with the defective fridge. I have now decided to contact the National Consumer Commission and lay a complaint against Hisense. I also intend pursuing legal action.

If you intend purchasing any item from Hisense now or in future, my advise would be to opt for another brand, the customer service of this company is beyond pathetic and the products of bad quality!