HISENSE REFUSE TO FIX MY TV DUE TO "SO CALLED NEGLIGENCE"

If you buy a TV and have 3 year warranty on it, you then send your TV back after 10 months to get the 1st repair done on the TV due to the LED strips dying in the screen. You get the TV back after 3 weeks. Not even a complete 2 months later then your tv does the same thing but this time on the other side. You then send it for repairs again. I took photos of the TV screen everyday until we had time to take it in. We then send the photos to them and they confirmed that its the led lights that's not working. Then Hisense refuse to fix the TV because it is our own fault due to a crack in the screen but their was now cracks when we returned it. DO NOT BUY HISENSE..... THEY ARE ONLY INTERESTED IN TAKING YOUR MONEY....... THEY LIE TO THEIR CUSTOMERS..... THEY DO NOT KEEP THEIR END OF THE DEAL....

I requested them to send a technician to my house to come and investigate how it is possible for us to crack our own TV. Lets see how good they feel about their own products. I have photos to proof that there were no cracks on my screen. On the photos it is clearly visible that the LED lights died