gL
glenda L

1 reviews | Active since Feb 2016

13 Mar 2023, 11:47

HiSense Refridgerator

I bought a HiSense fridge on the 2nd October 2022. The bottom drawer has a stress fracture which I reported to HiSense at the end of February 2023. They rep**** that the guarantee for accessories had expired after 6 months. When I pointed out that I had only had the fridge for 5 months I was told that drawers weren't counted as an accessory so I must pay for the replacement. I think this is disgusting and obviously they are lying as they have given me two different excuses .within a couple of days. Will certainly never consider buying one of their appliances again after these lies.

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Replies (1)
Hisense
Hisense's reply13 Mar 2023, 12:08
Official
 Good day Glenda Levine

Thank you for contacting Hisense SA, please note that our social media Team is currently following up on your complaint & we will get back to you with the feedback.

Kind regards
Hisense SA

Best regards,