gL
glenda L
1 reviews | Active since Feb 2016
13 Mar 2023, 11:47
HiSense Refridgerator
I bought a HiSense fridge on the 2nd October 2022. The bottom drawer has a stress fracture which I reported to HiSense at the end of February 2023. They rep**** that the guarantee for accessories had expired after 6 months. When I pointed out that I had only had the fridge for 5 months I was told that drawers weren't counted as an accessory so I must pay for the replacement. I think this is disgusting and obviously they are lying as they have given me two different excuses .within a couple of days. Will certainly never consider buying one of their appliances again after these lies.
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Replies (1)Hisense's replyOfficial
13 Mar 2023, 12:08 Good day Glenda Levine
Thank you for contacting Hisense SA, please note that our social media Team is currently following up on your complaint & we will get back to you with the feedback.
Kind regards
Hisense SA
Thank you for contacting Hisense SA, please note that our social media Team is currently following up on your complaint & we will get back to you with the feedback.
Kind regards
Hisense SA
Best regards,
Hisense's reply13 Mar 2023, 12:08
Official
Good day Glenda Levine
Thank you for contacting Hisense SA, please note that our social media Team is currently following up on your complaint & we will get back to you with the feedback.
Kind regards
Hisense SA
Thank you for contacting Hisense SA, please note that our social media Team is currently following up on your complaint & we will get back to you with the feedback.
Kind regards
Hisense SA
Best regards,
