Hisense: Poor reliability, rather buy a Samsung

I recently bought the 49 inch Hisense Smart TV. The picture and sound quality is good, but this is a poorly manufactured product. After just 3 months, my LCD broke.

Given that it is under a 2 year warranty, I tried getting hold of Hisense SA to help with this issue, but kept hitting a brick wall - their staff do not answer phone calls, and reply with 1 liner emails. I Googled the address of the repair centre in Cape Town to get advice from a technician, and was met by the rudest employee who didnt want to give me the time of day.

When I eventually convinced him to check out the TV, he said "I cant help. Just go buy a other TV rather, we don't cover LCDs because its very sensitive"

I will never buy a Hisense product again in my life. My advice to all prospecting buyers is to rather spend a bit more and go for a premium brand like Samsung; which I had for 6 years (Tv, Fridge, Microwave) with not a single defect or issue.