lK
lebo K
1 reviews | Active since Sept 2013
20 Apr 2021, 13:21
Hisense-Poor Quality Products
Bought a Hisense fridge from Makro in 2016. The fridge stopped cooling in 2021.We phoned Hisense ,only to be told that the fridge is out of warranty and cannot assist us . The fridge cost R14000,00 only lasted 4years . This is terrible .Bad service indeed .I feel ****** by Hisense .They took our money for a product that lasted 4 years .
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Hisense's replyOfficial
21 Apr 2021, 11:30Dear Lebo,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 873294.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 873294.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply21 Apr 2021, 11:30
Official
Dear Lebo,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 873294.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 873294.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***