Hisense Poor Quality Products

Item: Hisense
Rating: 1
Author: Russell T

I purchased a Hisense 120cm Flatscreen TV 2 and a half year ago, it lasted 18 months and the backlight behind the screen stopped working. To fix it cost R1000. After 9 months it went again, cost to replace R1100, It has now gone again within 6 weeks of repair (not paying another R1100 for a possible 6 weeks use), its now not worth repairing.

I cannot afford to replace this again, I have come to the conclusion that Hisense is just a very poor quality product that cannot be re**** upon. I will not be buying anything Hisense in the future, and will recommend to everyone not to buy Hisense

Helpful (0)

Replies (2)

Hisense's replyOfficial

20 Jun 2018, 12:13

Hello Russel,

We do apologize for your experience.

Was was the matter not covered under warranty? We will have an Agent reach out to you within 24hrs to offer assistance in resolving this.

You can also contact our National Call Center on ***3 or email on ***

Regards,
Hisense South Africa

Hisense's reply20 Jun 2018, 12:13

Official

Hello Russel,

We do apologize for your experience.

Was was the matter not covered under warranty? We will have an Agent reach out to you within 24hrs to offer assistance in resolving this.

You can also contact our National Call Center on ***3 or email on ***

Regards,
Hisense South Africa

Russell T's updateReviewer Update

22 Jun 2018, 09:21

Dear Hisense, I am still waiting for your Agent to reach out to me, 48 hours later

Russell T's update22 Jun 2018, 09:21

Reviewer Update

Dear Hisense, I am still waiting for your Agent to reach out to me, 48 hours later