Hisense - Poor Customer Service Delivery

Hisense does not even deserve this 1 star. I have reported to Game Vanderbijlpark three weeks ago where I bought the Hisense 198L chest freezer that it freezes up in the left rear corner with photos as proof. Last week I had to go back to Game as I have not heard anything from Hisense them self. On Tuesday 17 Feb 2026 I was called by the Hisense Call Centre at 09:52 stating that their technicians states they cant get hold of me. At 15:47 I called the Call Centre stating there was still not any communication from their technicians,. Then only they informed me that it is scheduled for Wednesday 18 Feb 2025 for the technicians to contact me and come out to my house. At 16:03 I called the Call Centre again stating that I had to take off for the day and still there was no communication from any technicians. On Thursday 19 Feb 2026 at 11:16 I again called the Call Centre to follow up as I have still not received a call from any technician. I was again then just informed that the call out was rescheduled for 19 Feb 2026 but no one called me to make any alternative arrangements or oven ask me if I will be available on the day. It is now 12:19 and still just dead silence from Hisense. This is highly unprofessional and will let me think twice to buy any Hisense Product in the future. In the last year I bought the Hisense double door fridge, dishwasher, microwave, smart tv & chest freezer. Giving the service I get it seems like I will have to revise the brand I am buying.