Hisense poor aftersales service & product quality!!

I bought a Hisense 58" Smart TV DEC 2019 which worked fined at the time and it included a 4 year warranty. This TV started to give problems and I reported it to Hisense in March 2022. The unit was removed, evaluated and fixed and was returned to me on 29 March 2022 just to notice that the issue is still there . I contacted them again and again the TV was removed and fixed. I had to phone numerous times to determine where my TV is and what is going on. The TV worked fine for a couple of months and started with the same issue again. I notified Hisense via email on 29 June 2022 got a ticket number and that is where it ended. I followed up numerous times and eventually somebody phoned me on 12 September 2022 informing me that she will look into it and phone me back on Tuesday 13 September 2022 by 10h00. Well that did not happen!!!

This is very poor service from Hisense. I WILL NEVER RECOMMEND THIS BRAND TO ANYBODY as they do not care about their customers. I must now sit with a TV that is not even 3 years old that must now go back for the 3rd time!!! Why must I accept such **** quality and now sit with a broken TV. MY Samsung is still going strong for 8 years now... Very disappointed in Hisense - their after sales service and product quality.