PK
Pierre K

1 reviews | Active since Jul 2011

12 Oct 2023, 21:34

Hisense pathetic service and client disregard

I purchased a top tier 75 inch tv and within a month the tv wouldn’t work. Hisense had it assessed and took over 3 months to replace the tv. This is with me calling and emailing every few days to get somewhere. Management were never available and no one could make decisions.

I have asked to be compensated for all my time and cost following up as well as being without a product I bought for over 3 months. I have again just been ignored by Hisense!

Please do yourself a favour….. Never ever purchase a Hisense product! Ever!

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Replies (1)
PK
Pierre K's update29 Nov 2023, 15:02
Reviewer Update
Is that it? Delays, inconvenience, Management not interested and all you’re going to do is say sorry?