HISENSE NONSENSE

Long story, short - Gas hob bought and fitted in July 2024, first time I used the double burner it got very very hot and smelt awful, I was worried it would catch fire so turned it off. I contact customer service and on 4 October I received a ticket. Jump forward to December, I have been advised they do not have the spare parts so just pop it into bubble wrap and return for refund - seriously - it's a fitted hob - who pays for de-installation and re-installation. This is an international company and other stores have the hob in stock,