Hisense NEVER EVER AGAIN!!!!

I purchased a 55" Hisense, 55M7000UWG, tv through an online dealer and a year and a half later noticed that sone pixels are starting to die. Seeing that the brand has a standard 3 years warranty on their tvs, I requested to have the tv repaired. Hisense had the tv collected through one of their agents Esquire. Esquire said that Hisense does not have my model anymore, but they will replace the tv, but with a lower tier model. This will cost me a 15% depreciation fee! I was not happy and demanded the same level model, which is the 55M7030UWG. After numerous emails, they agreed to give me the 7030UWG, but there were no stock and that Hisense need to manufacture again which will take a couple of days. I was not prepared to wait any longer as I was already without a tv for 3 weeks! I asked for the option to pay up and take a larger tv. They agreed and I collected the tv this past week. 2 days after I started noticing dying pixels again on my new tv! I contacted Esquire and they said they will find out what to do and come back to me.... which did not happen. I then contacted Hisense in Cape Town and they arranged that a guy from CA Mobile Solutions can come through to my house and try to "reset" my new tv as this might fix the issue... the arrangement was for him to be here at 9am this morning... also did not happen. Tried phoning him... goes directly to voicemail. Tried his work number... no answer! Telkom's service is lightyears better than that of Hisense, Esquire and CA Mobile Solutions combined!!!

Please please PLEASE do not buy any Hisense product!!! You might be lucky or you will have absolute pathetic service if you need to use a warranty claim!