1 reviews | Active since Mar 2020
Hisense!? More like Nosense!!!
Well it's unfortunate that Hisense's lacklustre customer care has involuntary been outsourced to Helopeter. This is THEE only way one can get a response from Hisense. All the numbers in their website are non-operational. The CEO email address doesn't reply. Their Chatbot is useless. Ticket 343568. Hisense 18kg Top Loader leaks and is reported 10 November 2021. Gets repaired early December 2021. Yesterday it leaks again, but now flooding 4 rooms in the house. I email ***nor Loff with the visual evidence, she doesn't respond exactly like previously. Only reason i got a response from them was because i reported the matter here. Im currently seeking legal counsel from my insurer as some if my furniture was inflitrated my the flooding. Im saddened because i love this product, but it has inconvenienced me TWICE now. Its enough!!!
