1 reviews | Active since Aug 2017
Hisense is the worst Smart TV available. and their support is even worse!!!
We bought 2 hisense smart tv's in the last year and we are having endless problems especially when using them to stream Netflix and YouTube.
Netflix keeps loosing the login details and freeses. YouTube hangs. We have 100Mb Fibre before someone blames the internet. I have spend hours on the phone with hisense support and they promise to send me an updated firmware for my tv's. the emails started on 23 June 2018 and till today I have not even had a single response. When I phone I am told to send them an email and they will respond. and they never do.
My advice will be not to buy a Hisense tv ever. Rather look at another brand. there are multiple other brands at the same price range that do not hang when you watch YouTube or Netflix.
Pitty they will not take the krap I have back.
Good day,
I do apologize for your experience thus far.
Please send us a Private Message with your contact details and an Agent will give you a call within 24hrs to offer assistance in getting this resolved.
Kind Regards,
Hisense SA
Good day,
I do apologize for your experience thus far.
Please send us a Private Message with your contact details and an Agent will give you a call within 24hrs to offer assistance in getting this resolved.
Kind Regards,
Hisense SA
