Hisense is pathetic.

I bought a Hisense TV, and it was suppose to have certain features in which it didn't. Apparently they have a software update, that will fix it that I need to download.. I did everything and it doesn't work. I contacted their support team numerous times, and no reply. Eventutally sent them an angry email and then someone responds, but guess what? its just a copy and paste answer from the website! I followed up and still no reply. Now here I am sitting with a tv that doesn't have the specs as specified on Tv and everytime I try and play Xbox, the screen goes off every 10sec and comes on over and over again. And to return the TV I have to pay 15% of the fee to the retailer.

I don't know whats worse, the products they sell or the employess they hire.