Hisense is Nonsense: customer service the equivalent of a nonexistent pyramid scheme

Don't buy hisense products. Rather spend your hard earned money on a company that cares about customer service. Stuck with a TV that just stopped working and it's still under warranty but the customer service won't assist instead you'll be put on hold for 20 minutes every time you call in. Your emails will go with no replies. Going to escalate this to the highest level, tired of this nonsense.