Hisense I don't think Hisense believe in their products that they are selling

Hisense I don't think Hisense believe in their products that they are selling. They want to collect the fridge that is faulty and credit the store that I purchased the fridge from, after they assess the fridge in there warehouse they would credit the store. Than I can buy another fridge, but will not get it for the same price and than I need to top up. What **** is this!!!!!!! Most frustrating part is: 1. I will not have a fridge, I do not having an alternative 2. Have to wait till the fridge is in the warehouse for assessment. 3. Will not get the same fridge at the same price as I bought this on Black Friday 4. Im following up daily as they do not keep me up to date. 5. Call centre staff not being helpful 6. Msges lands on deaf ears I am very FRUSTRATED and really ****ed off. Spoken to team leader Zandile, with not much assistance. Ref no. *** Alden Williams ***