1 reviews | Active since Sept 2023
HISENSE HORRIBLE AFTER SERVICE
I bought a Hisense washing machine from Game Zevenwacht, the machine became faulty and after numerous call outs their service agents have not managed to solve the issue which means I have to log a call every time. its an absolute nightmare. The service agent took my machine in for repair and when they brought it the front paw was broken, meaning the machine is off balance, they came to fix it but had the wrong part but they mark the call out as completed. Now I have to log another call for the same issue, I am so frustrated I will never ever buy any Hisense product again. their after service is absolutely horrible. You are put on hold for long periods of time and don't call you back when you request them to. ABSOLUTE HORRIBLE SERVICE.
This unit is still not repaired, no one ever came back to me on the way forward. Someone was going o call me back but no one did.
I will send the email but have no hope that I will receive a reply or solution to my issues, you are passing the buck and want to make it seem like customer negligence to free you from your obligation to repair my machine in the first place.
I need this matter to be resolved.
This unit is still not repaired, no one ever came back to me on the way forward. Someone was going o call me back but no one did.
I will send the email but have no hope that I will receive a reply or solution to my issues, you are passing the buck and want to make it seem like customer negligence to free you from your obligation to repair my machine in the first place.
I need this matter to be resolved.
