Hisense H15DTG 15 place dishwasher - Poor product Quality and Customer service

After 5 months of ownership it broke on the 6th of October.

On 16 October after several calls and ignored emails a technician was sent out, the technician found that clearly something burst inside as there was evidence of high pressure spray marks from soapy water on the inner panels, he was unable to determine what and where was the cause, and wrote his report to Hisense RSA to which several calls and emails ensued on what the out come would be.

On the 24th of October I received an email with a credit ref number. Note it was not collected yet and the credit was not made available for a replacement.

Then after several calls they finally settled on a collection date, for the 30th of October for the s**** metal in my scullery.

It has been 31 days of inconvenience and having to arrange to be at home for the inspection and later collection twice. But finally today 6 October I got my online credit (after a call to Hisense RSA this morning) the refund was only instructed today at 15:48 a clear indicator that being on their backs paid off but also proves that it would have taken much longer if I took relaxed approach by not being on their case to get this resolved.

I have now purchased a replacement dishwasher from a different manufacturer.

No I do not recommend this or any of their products as their after care services is as poor as their manufacturing quality