VN
Vusi N
1 reviews | Active since Feb 2014
18 Oct 2024, 13:30
Hisense front loader machine
Hi
On the 6th October 2024 my machine stopped draining water error f03.
Logged a call with hisense at service@hisense and was requested a ln invoice of which I did supply
To-date no call,email nothing from hisense and the washing machine is not even a year.
Please help
Helpful (0)
Replies (10)0
Replies (10)
Hisense's replyOfficial
18 Oct 2024, 13:55Hi Vusi,
We would like to apologize fir the delay,
Our service team will respond just now.
Regards,
TPN
We would like to apologize fir the delay,
Our service team will respond just now.
Regards,
TPN
Best regards,
Hisense's reply18 Oct 2024, 13:55
Official
Hi Vusi,
We would like to apologize fir the delay,
Our service team will respond just now.
Regards,
TPN
We would like to apologize fir the delay,
Our service team will respond just now.
Regards,
TPN
Best regards,
VN
Vusi N's updateReviewer Update
18 Oct 2024, 21:09Thank you for the prompt response of 25minutes but till now no one has reached out to me...
Kindly do advise if I should get a service provide that I will pay and let Hisense SA continue with this abuse
Kindly do advise if I should get a service provide that I will pay and let Hisense SA continue with this abuse
VN
Vusi N's update18 Oct 2024, 21:09
Reviewer Update
Thank you for the prompt response of 25minutes but till now no one has reached out to me...
Kindly do advise if I should get a service provide that I will pay and let Hisense SA continue with this abuse
Kindly do advise if I should get a service provide that I will pay and let Hisense SA continue with this abuse
Hisense's replyOfficial
21 Oct 2024, 10:24We will check with them and advise.
Regards,
TPN
Regards,
TPN
Best regards,
Hisense's reply21 Oct 2024, 10:24
Official
We will check with them and advise.
Regards,
TPN
Regards,
TPN
Best regards,
VN
Vusi N's updateReviewer Update
21 Oct 2024, 13:48Hi
I recan email from hisense still waiting for them to communicate further as to when will inspection take place....not closing this review until it is resolved
I recan email from hisense still waiting for them to communicate further as to when will inspection take place....not closing this review until it is resolved
VN
Vusi N's update21 Oct 2024, 13:48
Reviewer Update
Hi
I recan email from hisense still waiting for them to communicate further as to when will inspection take place....not closing this review until it is resolved
I recan email from hisense still waiting for them to communicate further as to when will inspection take place....not closing this review until it is resolved
Hisense's replyOfficial
21 Oct 2024, 14:59Hi Vusi,
No worries, we see that service team has responded.
Regards,
TPN
No worries, we see that service team has responded.
Regards,
TPN
Best regards,
Hisense's reply21 Oct 2024, 14:59
Official
Hi Vusi,
No worries, we see that service team has responded.
Regards,
TPN
No worries, we see that service team has responded.
Regards,
TPN
Best regards,
VN
Vusi N's updateReviewer Update
21 Oct 2024, 15:22Got an email from Thuli who promised that technicians will give me a call within 72hours
VN
Vusi N's update21 Oct 2024, 15:22
Reviewer Update
Got an email from Thuli who promised that technicians will give me a call within 72hours
Hisense's replyOfficial
21 Oct 2024, 23:07Great!!
Best regards,
Hisense's reply21 Oct 2024, 23:07
Official
Great!!
Best regards,
VN
Vusi N's updateReviewer Update
23 Oct 2024, 14:43Technicians came and resolved the issue tested and all is working
VN
Vusi N's update23 Oct 2024, 14:43
Reviewer Update
Technicians came and resolved the issue tested and all is working
VN
Vusi N's updateReviewer Update
23 Oct 2024, 14:44QUERY RESOLVED
VN
Vusi N's update23 Oct 2024, 14:44
Reviewer Update
QUERY RESOLVED
Hisense's replyOfficial
30 Oct 2024, 21:12Thank you for the update.
Regards,
TPN
Regards,
TPN
Best regards,
Hisense's reply30 Oct 2024, 21:12
Official
Thank you for the update.
Regards,
TPN
Regards,
TPN
Best regards,