CK
Casey K

1 reviews | Active since Jun 2021

03 Jun 2021, 15:54

HISENSE FRIDGE REPAIR

SHOCKING SERVICE!!! We bought a Hisense fridge from Makro a couple years ago. The fridge part started freezing and didn't get better. We requested a repair, that in itself was a nightmare to get anyone out to even help us. When someone eventually arrived 3 weeks later, he looked at our fridge said he would get the spares and left. 2 months later no communication until we contacted Hisense only to find out they don't make parts for our fridge anymore and we must now deal with makro for a credit! So no fixing of our fridge, no replacement fridge! A new fridge is going to cost us another R6000 over what we paid for our original fridge!! Fuming is an understatement! Can't believe customers get treated so badly these days!!

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