Hisense Fridge handle breaks off

I bought a Hisense Refrigerator (H359BME) in December 2013 (it's still under guarantee) yet in March this year I had both rubbers replaced and now the fridge door handle broke off. Is this a poor quality product? Yes or No? The only spares department is in Atlantis, Cape Town. I am not prepared to drive all the way there to buy a handle of R114 or alternatively pay for delivery of R120. I am very disappointed as I replaced my old defy which was still running with the HIsense refrigerator because I believed it was a more superior product and the energy consumption was a great plus. But I have had a very bad experience from HIsense since I had to call in to their call centre in February to have both rubbers replaced through their outsourced repair company Mastercare. I was told very nonchalantly on Friday that I can call the Hisense Spares department in Atlantis to order a new handle and have it delivered.The delivery costs more than the handle itself. The quality of the handle is poor and I feel that I wasted my time and money buying this fridge as I have had no joy from it just endless problems and pathetic customer care.