HISENSE FOR THE MONEY NOT PEOPLE!!!!!!

Hisense im so angry and disappointed, I reported a fault on the fridge by the end of 2020 which was bought at the end of 2018,i was sent a technician who first gave me a run around around before doing the repairs,then when he finally did he ruined it even more,well stupid me for not complaining the first time in the name of let me let it slide,i finally reported again since it is still under warranty,i was sent a technician who did not even have tools and just diagnosed the fault by standing in front of the fridge while i had to move it for him,this is when i decided to send Hisense a request that i no longer want a repair but they should reimburse me, yes its not expensive however it was my money after all that i had worked for and still bought their appliance, to this day my emails have not been answered since April and i keep sending them to a Sibusiso who is supposedly a "customer relations" support agent,he has ignored me like i do not exist,im disgusted worse by the fact that the fault on this fridge is contributing to my ear problem.worst brand..disgustin service.they say their brand is "LIFE REIMAGINED" well they just gave me a nightmare.