1 reviews | Active since Jun 2024
Hisense false advertising on Warranty for TV's
4 year warranty . I was sold a tv from Game stores and was convinced by the 4 year warranty that the Hisense products was offering. At no point was i advised that it was actually a 3 year warranty and you had to register in order to get the 4th year. i consider this as false advertising as why would a 4 year only be available once you register further more if you gifted the product to someone how would they register the product without proof of purchase ? Also how is it that a backlight would be considered a wear and tear item in a tv ? and how is the lifespan of a backlight only be 2 weeks after the 3 year warranty that is sold as a 4 year warranty ? Is this fair should Hisense not make their warranty sticker to say 3 years warranty and show on the sticker + 1 year if you resister instead on the back of the sticker as i was informed its on the back of the sticker ????? false advertising
Thank you for sharing your feedback. We sincerely apologize for the inconvenience. Our team will be reaching out to you directly to assist.
Kind regards,
Hisense South Africa
Thank you for sharing your feedback. We sincerely apologize for the inconvenience. Our team will be reaching out to you directly to assist.
Kind regards,
Hisense South Africa
