Hisense F20 cellphone

<p>I purchased a F20 Hisense in Jan 2017 based on spec on hisense website that cell is dual micro sim. When i needed to insert sim 2 i did not find the slot. I have repeatedly emailed to Hisense but have not been assisted. I spoke to consultant JJ and each time i request manager i am not put through. I cant even get through to JJ each time i call they say he is busy. I am at the stage where i am fedup with Hisense i want to return the phone and never purchase a Hisense. I want my refund of the cost price.</p>