AF
Adele F
1 reviews | Active since Aug 2018
15 Feb 2021, 18:40
HISENSE DOUBLE DOOR FRIDGE, DONT EVER PURCHASE!!!
I bought a Hisense double door fridge / freezer April 2019, this fridges ice maker / water dispenser has stopped working now for the 5th time!! I reported this to Game 3 weeks ago, and told them I refuse to have this fixed again! I want this fridge replaced, they completely refuse and dont even respond to my emails or have the decency to give me a call!!! Hisense, with their brilliant "4 year warranty" PLEASE DO NOT EVER PURCHASE ANYTHING FROM HISENSE! THE AFTERSERVICE IS SIMPLY SHOCKING! 14K FOR A FRIDGE THAT CONSTANTLY DOES NOT WORK!!!
Helpful (0)
Replies (1)0
Replies (1)Hisense's replyOfficial
16 Feb 2021, 08:49Dear Adele Fleischer
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 822218.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 822218.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply16 Feb 2021, 08:49
Official
Dear Adele Fleischer
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 822218.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for taking making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 822218.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
