J
JP
1 reviews | Active since Jun 2023
13 Jun 2024, 06:20
Hisense Dishwashers
We bought a Hisense dishwasher 2 year ago, and now the shelves are so rusted the pin are breaking off. We reached out to Hisense to see if we can buy new shelves and no we cannot. Please rethink when buying a Hisense dishwasher as it is not a 5+ year investment. Very disappointed to need to buy a new dishwasher after 2 years.
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Replies (2)0
Replies (2)
Hisense's replyOfficial
13 Jun 2024, 10:50Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: ***
Best regards,
TPN
HISENSE Customer Service Team
Complaint reference: ***
Best regards,
TPN
HISENSE Customer Service Team
Best regards,
Hisense's reply13 Jun 2024, 10:50
Official
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: ***
Best regards,
TPN
HISENSE Customer Service Team
Complaint reference: ***
Best regards,
TPN
HISENSE Customer Service Team
Best regards,
J
JP's updateReviewer Update
19 Jun 2024, 08:55 Hi Hisense,
Any news on the below?
Also, please note I did not receive a complaint reference.
Any news on the below?
Also, please note I did not receive a complaint reference.
J
JP's update19 Jun 2024, 08:55
Reviewer Update
Hi Hisense,
Any news on the below?
Also, please note I did not receive a complaint reference.
Any news on the below?
Also, please note I did not receive a complaint reference.