MB
Megan B
1 reviews | Active since Jan 2025
09 Jan 2025, 11:19
Hisense dishwasher rusting
Our Hisense H13DESS dishwasher of only 3 years old has increasingly gotten worse with its rusted racks. After investigating on numerous platforms it seems as if many people have had the same issue. Now I have to pay exorbitant amounts to buy new racks. Please be very careful when buying this specific dishwasher. I am a very disappointed client.
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Replies (2)
Hisense's replyOfficial
09 Jan 2025, 13:51Hi Megan,
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Best regards,
Hisense's reply09 Jan 2025, 13:51
Official
Hi Megan,
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Best regards,
Hisense's replyOfficial
09 Jan 2025, 14:34Hi Megan,
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Best regards,
Hisense's reply09 Jan 2025, 14:34
Official
Hi Megan,
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Thank you for reaching out and sharing your concerns regarding the racks of your Hisense H13DESS dishwasher. We sincerely regret the inconvenience this issue has caused and understand your frustration.Please note that, as per our warranty terms, rust on dishwasher racks is classified as a cosmetic issue and is not covered under the warranty after the initial 6 months from the date of purchase. We do, however, take customer feedback seriously and continuously strive to improve. If you would like to explore replacement racks please email ***
Regards,
TPN
Best regards,