FV
Francois V
1 reviews | Active since Nov 2017
06 Apr 2023, 13:36
Hisense dishwasher - POOR quality
I bought a Hisense dishwasher in June 2022. It is now 9 months later and the protective coating on the baskets are coming off and the baskets are rusting. They tell me rust is only covered for 6 months, although the dishwasher has a 24 month warranty. This is basically an admission by themselves that the baskets will rust within a year otherwise the rust warranty would also have been 24 months. Never buy a Hisense dishwasher, or any other of their products for that matter.
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Replies (3)0
Replies (3)Hisense's replyOfficial
12 Apr 2023, 09:44Good day Francois
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Hisense's reply12 Apr 2023, 09:44
Official
Good day Francois
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly.
Kind regardsHisense SA
FV
Francois V's updateReviewer Update
12 Apr 2023, 09:56Hi
Please note the feedback on the rust warranty was provided telephonically. I have also sent an email and the ticket number is: 980124. I have not received any replies via email.
Please note the feedback on the rust warranty was provided telephonically. I have also sent an email and the ticket number is: 980124. I have not received any replies via email.
FV
Francois V's update12 Apr 2023, 09:56
Reviewer Update
Hi
Please note the feedback on the rust warranty was provided telephonically. I have also sent an email and the ticket number is: 980124. I have not received any replies via email.
Please note the feedback on the rust warranty was provided telephonically. I have also sent an email and the ticket number is: 980124. I have not received any replies via email.
Hisense's replyOfficial
12 Apr 2023, 10:02Good day Francois
Thank you for providing us with the required info, we will follow up with our Service Department.
Kind regardsHisense SA
Thank you for providing us with the required info, we will follow up with our Service Department.
Kind regardsHisense SA
Hisense's reply12 Apr 2023, 10:02
Official
Good day Francois
Thank you for providing us with the required info, we will follow up with our Service Department.
Kind regardsHisense SA
Thank you for providing us with the required info, we will follow up with our Service Department.
Kind regardsHisense SA
