HK
Herald K

1 reviews | Active since Jul 2022

09 May 2026, 11:47

Hisense

Don't use Makro or Hisense to buy a fridge. I bought a fridge for my Airb&b Desember 2024 Within the first 3 months, Makro and Hisense came to fix it. The second time the guy welded the fridge, for a leak. Since I don't use it every day, and most of the times, only one night at a time, I did nit realize the fridge doesn't get cold. Only a little. I thought, perhaps it needs time to get cold. About a month ago, someone stayed for 10 day, the second day the guest said, her food is starting to rot. Even the deep fridge did not keep te milk cold anymore. I phoned the Hisense guy a few times, he did not answer. I WhatsApp him, no reply. Then I emailed Makro, who took a few days to call. I was desperate, so I asked a friend to refrill the fridge for me. Did not work on it. Now I want a new fridge. I paid for a new working fridge that will last at least 2 years. Now, Makro an Hisense use their card, that I can't claim, because someone else worked on their fridge. Their guy could not fix. Now Hisense start with terms and conditions. Don't see it on the invoice. I am only allowed to use fridge for residential use. I saw another case of Hisense and Makro, on another bad payers page. Will post it aswell. I paid for a working fridge, and this fridge was faulty from the beginning.

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Replies (2)
HK
Herald K's update12 May 2026, 15:14
Reviewer Update
I already phoned Hisense, they just say no, they can’t help. I will post my story everywhere I can. I paid for a new working fridge , and received a faulty fridge
HK
Herald K's update13 May 2026, 14:29
Reviewer Update
Idiots, your technician work twice on the fridge, and he could not fixed. I had people using the fridge, and their was rotting. I did phone your guy numerous times, no reply. Then I had to get the fridge filled.
I paid for a new working fridge, and it was faulty from the beginning. Your fault, your bad product. Replace it