Hisense - Buy it at your peril unless you are happy with no aftersales service!

I reached out to the Hisense via email: Got an immediate response with ticket number and undertaking for someone to reach out to me. No response forthcoming and thus I tried the helpline - Customer Care Centre ***. First option to speak to "Service"; call terminated! Second try, Johannesburg HO ***, "the number you have dialed does not exist". Third try back to the Customer Care Centre. Select Option 2 "Spares/Parts": No answer, call terminated. Maybe try Option 3 at Customer Care at Accounts/Credit: Remarkably the phone is answered. Lots of promises but not action or even an email as a form of reply. Responded to the email with my ticket number by asking if anyone is going to contact me? It is now COB and still no word from Hisense "after sales". The use of inverted commas is deliberate! Service rating out of 10? -11 Buy a Hisense product with the full knowledge and understanding that you are not likely to receive any aftersales service. Your are on your own.