LN
Lulu N

1 reviews | Active since Nov 2024

30 Jan 2026, 16:32

HISENSE BRAND 🚮🚮🚮🚮

So disappointed with n Hisense brand”the love I have for this brand was so amazing but it so disappointing when I have issue n u will have to to cry out loud for help”but the technician will come with attitude in your and after goats you”I have a machine of course chin reported it at Bradlaws and they did send the technician after some weeks or so’n when the technician get to the house he was so rude with level of attitude in 2 minutes he said hes done he’s going back c the machine is dead because of ****roaches and he we will complete the job card n submit since hes done he’s job”we then later receive and email or call from head office that they got feet back however the machine is locked we can’t open it cz the switch is dead cz of crochets however they will giveus quotation and we will have to pay the amount and the will send technician to fix ‘thou we still shocked that the UL error was also the in 2 days weeks after we both the machine n the manager from bradlaws said us because the balance of where we plugged the machine is not elevated we must move it n we did n the machine open”but after a years same thing happen we can’t open n the clothes inside was damaged ‘now no one is calling nor to follow up since around the 17th HISENSE IS NONSES I wouldint advise a friend or anyone to buy because they don’t even come n help but to shout n shine 🚮🚮🚮🚮🚮🚮🚮 I went to rockfall n see the reviews about the 16kg Hisense machine they cry and more especially the machine is locked how can all of us cry with no ne thing and because they know that the locking part is something that happen Alwys they don’t talk I regret for this brand not to mation that I bought also a TV 60” m scared now

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Replies (1)
Hisense
Hisense's reply02 Feb 2026, 09:35
Official
Hi Lulu, 

 We sincerely apologise for the disappointing experience you have had. This is not the level of service or care Hisense aims to provide. Your concerns regarding the technician’s conduct, the fault diagnosis, and the lack of follow-up are noted and taken seriously. We understand your frustration and regret the inconvenience caused. 

Your feedback will be escalated so that the matter can be properly reviewed and addressed. 

We see that you the technician has visited your premises. 
Regards, 
TNP 

Best regards,