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boitumelo R
1 reviews | Active since Apr 2023
15 Oct 2025, 18:30
Hisense bad service
I have a bad experience with hisense tv in bought a 58cm tv via takealot the tv came with 4 years guarantee warranty but the tv just went black on the 12th of October since I bought this tv from 1st of August 2022 went back to my documents was happy to see my tv was still covered.
Only to realize that hisense changed things to 3 year warranty without informing us client that for an extended year we must call them to register that 1 year an to my surprise all Hisense tv after the guarantee has expired they just switch off why is that now they expect me to deliver my tv to sunninghill from Soshanguve or pay 850 for just technician to come check my tv then send me invoice to pay them again to fix the tv
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boitumelo R's updateReviewer Update
16 Oct 2025, 09:03I not interested in speaking to consultant who will be telling me different stories every time I log a call but with my research this is what has being happening with hisense tv after the warranty is finished the tv also finish I will never buy hisense again an will also advice everyone to buy other brands but hisense as we support you an you don't advice your customers an what to do but expect us to just know what your policy is so you can keep your poor service
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boitumelo R's update16 Oct 2025, 09:03
Reviewer Update
I not interested in speaking to consultant who will be telling me different stories every time I log a call but with my research this is what has being happening with hisense tv after the warranty is finished the tv also finish I will never buy hisense again an will also advice everyone to buy other brands but hisense as we support you an you don't advice your customers an what to do but expect us to just know what your policy is so you can keep your poor service